Privacy Policy

Last updated: 29.06.2026

This text is a general template for TripPlaceGuide. Company details, contact points, retention periods and providers should be reviewed by legal counsel before publication.

1. Scope

This policy explains personal data processed through TripPlaceGuide website, mobile apps, traveller profiles, community posts, AI Planner, maps, routes, reviews, coupons and business management tools.

2. Data We Collect

Account data such as name, username, e-mail, phone, password hash and sign-in provider.
Profile and social data such as avatar, bio, follows, comments, likes, saved routes, posts, tags and reports.
Location and travel data such as selected country, city, district, route stops, map searches and optional live location.
Transaction data such as coupon redemption, guide points, notification preferences, business claims and support messages.
Technical data such as IP address, device/browser data, session records, security logs, cookie choices and error logs.

3. Purposes

We process data to provide accounts, secure login, local recommendations, route planning, reviews, community features, business tools, coupon verification, notifications, fraud prevention, legal compliance and service improvement.

4. Legal Bases

Processing may rely on contract performance, legal obligation, legitimate interest, consent and establishment, exercise or defence of legal claims.

5. Sharing

Data may be shared with hosting, map, e-mail, notification, finance, analytics, security and support providers only where necessary and under data minimisation principles.

6. Retention

Data is kept only for as long as needed. Account closure, limitation periods, financial records, security reviews and disputes may affect retention.

7. Your Rights

You may request access, correction, deletion, restriction, objection, withdrawal of consent and other applicable rights through the platform contact channels.

8. Security

We use authorisation, encryption, access controls, logging, backups, monitoring and secure development practices. No internet transmission is absolutely secure.